LAST ORDER DATES

We want to help you plan your Christmas. As such, for UK deliveries, we will guarantee that you receive your orders, if placed by the dates below:

Before 4pm on Monday 22nd December – UK Next Working Day Delivery (£4.99 PER ORDER)
Before 4pm on Thursday 18th December – UK Standard Delivery (FREE ON ORDERS OF £50 AND OVER)

For Non-UK Destinations, please see the table below:
19th December
Guernsey
Jersey
17th December
Ireland
Denmark
Netherlands
Belgium
Austria
Switzerland
16th December
France
Germany
Spain
Czech Republic
Poland
Slovakia
Australia
New Zealand
15th December
Italy
Sweden
Finland
Portugal
Hungary
Luxembourg

POST CHRISTMAS DELIVERIES

Next Day orders placed before 2pm on Wednesday 24th December will be delivered on Monday 29th December
Orders placed after the above dates will be processed and shipped from 29th December and will be delivered within our normal time-scales. Please consider the New Year's Day Bank Holiday when placing your order.

CHRISTMAS GIFT RETURNS

Buy your Christmas gifts, safe in the knowledge that should something not be quite right, you will have until the end of January to return and exchange the item.

Our Customer Service team will be available to assist you with any exchanges from 27th December. Please have your original order number ready. For Opening Times and details of how to contact the team, please click here.

As per our usual return policy, exclusions apply and returned items must be unused, along with all original packaging and any labels.


REDUCED CHRISTMAS AND NEW YEAR’S HOURS FOR OUR CUSTOMER SERVICE CENTRE


Over the festive season, Customer Services will be available to assist you. Please see below the hours that our service centre will be open:
Tuesday 23rd December 8.00am – 8.00pm   Monday 29th December 8.00am – 8.00pm
Wednesday 24th December 8.00am – 6.00pm   Tuesday 30th December 8.00am – 8.00pm
Thursday 25th December CLOSED   Wednesday 31st December 8.00am – 6.00pm
Friday 26th December CLOSED   Thursday 1st January CLOSED
Saturday 27th December 10.00am – 2.00pm   Friday 2nd January 8.00am – 8.00pm
Sunday 28th December CLOSED      
We have a number of ways that you can contact our Customer Service team. Below are all the details you need, should you require assistance or advice from one of our advisors.

Phone: +44 (0)151 224 7140
Email: sales@americangolf.co.uk

You can also click here to use our contact form. Simply select the relevant department from the drop down menu and complete the rest of the form.
RESERVE & COLLECT THIS CHRISTMAS

Leaving it till the last minute?

Our Reserve & Collect service will be running right up to the close of business on Tuesday 23rd December, so if you want to get that special person something a little extra, you can reserve your items online for collection in your local store.

Simply add the items to your basket, select Reserve and Collect and enter your postcode to check availability at your chosen store. Your items will be available for payment and collection on Christmas Eve.



DELIVER TO STORE THIS CHRISTMAS

Are you struggling to find the time to be in for your delivery?

With Deliver to Store you can place your order as normal and have it delivered into your nearest store.

If you place your order before 4pm on Monday 22nd December, we guarantee that your items will be available for collection on Christmas Eve.

CHRISTMAS FAQS
  • When do I need to place my order by to receive it before Christmas?
  • You can find a list of possible destinations, and when you need to place your order by to guarantee pre-Christmas delivery here.

  • When will my order be dispatched if I miss the cut off for pre-Christmas delivery?
  • If you have missed the cut off for pre-Christmas delivery, your order will be shipped from 29th December and will be delivered within our normal time-scales which can be found here. Please consider the New Year's Day Bank Holiday when placing your order.

  • I’ve missed the date for guaranteed pre-Christmas delivery. What options do I have?
  • Don’t worry, there are still ways to get your presents before Christmas. With 103 stores nationwide, you can utilise our Reserve & Collect service which is available until the close of business on Tuesday 23rd December. Place your Reserve & Collect order by this time and your items will be available for collection in your chosen store on Christmas Eve. Click here to find your nearest store along with its opening hours.

    Alternatively, you can order e-vouchers throughout Christmas. These will be emailed to the address of your choice within 2 hours so even on Christmas Day, it is never too late! To order your vouchers or for more information, please click here.

  • I would like to purchase a Gift Voucher as a present. How does this work?
  • PHYSICAL GIFT CARDS
    Physical Gift cards must me ordered in line with our guaranteed pre-Christmas cut off dates which can be found here.

    E-VOUCHERS
    We also offer e-vouchers which, due to them being sent within 2 hours of placing your order, it’s never too late.

    Please consider the delivery email address that you enter when prompted. The vouchers will be sent to this email address within 2 hours of placing your order so if you want to get a head start on your shopping but need to keep your gift a secret, we recommend that you enter your own email address and forward these to the eventual recipient when you are ready.

    Within our checkout you may also be asked for a Delivery Address. Whilst we do require this to process your order, you can rest assured that your e-vouchers will be sent electronically to the email address you have specified. For more information on Gift Vouchers, please click here.

  • How long do I have to return an item purchased as a Christmas gift?
  • Buy your Christmas gifts, safe in the knowledge that should something not be quite right, you will have until the end of January to return and exchange the item.

    Our Customer Service team will be available to assist you with any exchanges from 27th December. Please have your original order number ready. For Opening Times and details of how to contact the team, please click here.

    As per our usual return policy, exclusions apply and returned items must be unused, along with all original packaging and any labels.

  • I need further help. Who can I speak to?
  • Our Customer Service team are available to help you with any query, large or small. If you have not been able to find the answers you are looking for, details of how to contact our team, along with the opening hours of our Customer Service Centre, can be found here.