We take the delivery of your purchase very seriously and work very closely with our chosen carrier DPD, who is part of Geopost, one of Europe’s largest carriers. For UK orders under 2kg we use the services of DPD Hermes.

For our EU customers, we provide an effective delivery service to most countries within the EU on a 2-5 working day time scale.

Should you require any assistance on this matter please contact aftersales on 01925 488488.

Shipping Information 

UK Deliveries:

For our UK customers we provide a range of services: Pre1000AM, Next Working Day, UK free delivery of 2-5 working days and we also offer a Saturday delivery. In addition, we have a special service that allows customers to preselect a date in the future, where we will hold the goods and despatch in time to ensure we deliver on the requested date. To establish which services are available in which post codes, please full details below.

Orders can be despatched to your home or work place and unless you have paid for a special timed delivery, your order will delivered on a weekday (Monday – Friday) between 8.30am to 5.30pm; all deliveries will require a signature.

We dispatch orders on weekdays only, except on Bank Holidays. If you place your order on Friday before 4:00pm using the Next Day service, it will arrive on Monday. If you place your order over the weekend using the Next Day service, it will arrive on Tuesday. Please note that Next Working Day delivery does not include Saturday delivery.

We do not offer a collection from depot service and our recommendation is that you ensure someone is available to sign for your orders. If nobody is available to sign for the goods, the courier will leave a card with details of the phone number to call to arrange another delivery. Within the shopping cart there is a facility where you can add special delivery instructions. For example: "If out, please leave with neighbour".

Australia and New Zealand Deliveries:

Please note if you spend £623 GBP ($1000 AUS) or more when shipping to Australia and £193 GBP ($400 NZD) or more when shipping to New Zealand, you will incur import taxes.

Location

Notes

Delivery Time

Cost

United Kingdom UK Free Delivery Free Delivery 2-5 working days  2 - 5 days Free
United Kingdom Next Working Day (Order by 6pm) Please note: Next day delivery is NOT available to the following postcodes: EIRE,NORTHERN IRELAND, GUERNSEY, JERSEY, ISLE OF MAN, SCILLY ISLES, AB30-38, AB44-56, FK17-21, G83, HS1-99, IV1-99, KA27-28, KW0-99, PA20-99, PO30-41 PH17-99, TR21-25, ZE1-3 Orders placed Mon - Fri before 6.00pm, orders placed after 6.00pm on Friday will be delivered on Tuesday. Next day £4.99
United Kingdom Next Working Day by 10am (Order by 6pm) Please note: Next day delivery by 1000 am is NOT available to the following postcodes: EIRE, AB10-56, BT1-99, , FK17-22, G83, GY1-9, HS1-99, IM1-99, IV1-99 JE1-99, KA27-28, KW0-99, PA20-99, PH17-99, PO30-41,TR21-25. ZE1-3 Orders placed Mon - Fri before 6.00pm, orders placed after 6.00pm on Friday will be delivered on Tuesday. Next day £9.99
United Kingdom Saturday Delivery (Order by 6pm Friday) Saturday delivery is NOT available to the following postcodes: EIRE, AB10-56, BT1-99, FK17-22, G83, GY1-9, HS1-99, IM1-99, IV1-99 JE1-99, KA27-28, KW0-99, PA20-99, PH17-99, PO30-41, TR21-25, ZE1-3 Orders must be placed before Friday 6.00pm Saturday £9.99
United Kingdom Choose Delivery Date Please note: Choose delivery is NOT available to the following postcodes: EIRE,NORTHERN IRELAND, GUERNSEY, JERSEY, ISLE OF MAN, SCILLY ISLES, AB30-38, AB44-56, FK17-21, G83, HS1-99, IV1-99, KA27-28, KW0-99, PA20-99, PO30-41 PH17-99, TR21-25, ZE1-3 Choose any day, Monday-Friday up to 30 days ahead 2 - 30 days £4.99
United Kingdom N. Ireland, North Scotland and Offshore Islands Applies to the following postcodes: NORTHERN IRELAND, ISLE OF MAN, SCILLY ISLES, AB30-38, AB44-56, FK17-21, G83, HS1-99, IV1-99, KA27-28, KW0-99, PA20-99, PO30-41 PH17-99, TR21-25, ZE1-3 FOR JERSEY AND GUERSNEY SEE BELOW 2 - 5 days Free
Australia Australia 3 - 7 days 3 - 7 days £40.00
Free for orders over £750.00
Austria Austria 3 - 6 days 3 - 6 days £10.00
Free for orders over £99.00
Belgium Belgium 3 - 6 days 3 - 6 days £5.00
Free for orders over £99.00
Czech Republic Czech Republic 3 - 6 days 3 - 6 days £15.00
Free for orders over £99.00
Denmark Denmark 3 - 6 days Carrier will make one attempt to deliver to the address on the label. If delivery is not successful then the Carrier will leave a notification card notifying the Customer that the delivery has been taken back to the carriers depot, requesting that the Customer contacts the Carrier to arrange redelivery. 3 - 6 days £10.00
Free for orders over £99.00
Finland Finland 3 - 6 days Parcels are attempted to be delivered before 2PM, if unsuccessful the parcels are left at a local collection point, the Consignee will be contacted with the appropriate address. There are 3 depots in Finland that handle B2C parcel differently to that described above namely, Turku, Tampere & Vantaa where the consignee will be contacted and instructed their parcel is ready for collection from a designated collection point. The parcel will be held for 14 days at the collection point, If parcel not claimed in 14 days it will be returned to the consignor. 3 - 6 days £10.00
Free for orders over £99.00
France France 3 - 6 days 3 - 6 days £5.00
Free for orders over £99.00
Germany Germany 3 - 7 days 3 - 7 days £5.00
Free for orders over £99.00
Guernsey Guernsey 3 - 6 days 3 - 6 days £7.99
Free for orders over £149.00
Hungary Hungary 3 - 6 days 3 - 6 days £15.00
Free for orders over £349.00
Iceland Iceland 4 - 7 days 4 - 7 days £40.00
Free for orders over £750.00
Ireland Ireland 2 - 5 days 2 - 5 days £5.00
Free for orders over £99.00
Italy Italy 3 - 6 days 3 - 6 days £10.00
Free for orders over £99.00
Jersey Jersey 3 - 6 days 3 - 6 days £7.99
Free for orders over £149.00
Luxembourg Luxembourg 3 - 6 days 3 - 6 days £5.00
Free for orders over £99.00
Netherlands Netherlands 3 - 6 days 3 - 6 days £5.00
Free for orders over £99.00
New Zealand New Zealand 3 - 7 days 3 - 7 days £50.00
Free for orders over £850.00
Poland Poland 3 - 6 days 3 - 6 days £15.00
Free for orders over £99.00
Portugal Portugal 3 - 6 days 3 - 6 days £15.00
Free for orders over £99.00
Slovakia Slovakia 3 - 6 days 3 - 6 days £15.00
Free for orders over £99.00
Spain Spain 3 - 6 days Please note that we are currently unable to ship to the Canary Islands. 3 - 6 days £10.00
Free for orders over £99.00
Sweden Sweden 3 - 6 days Carrier will make one attempt to deliver to the address on the label, If delivery is not successful then the Carrier will leave a notification card notifying the Customer that the delivery has been left at a local "Drop Off Point" for collection by the Customer. 3 - 6 days £15.00
Free for orders over £99.00
Switzerland Switzerland 3 - 6 days 3 - 6 days £35.00
Free for orders over £500.00

Please Note: For orders going outside the UK that are considerably larger than average we reserve the right to make an additional charge to cover the increased delivery rate. We will always contact you before any card payment is taken.

Due to new restrictions on size of parcels, we regret we are no longer able to deliver to BFPO addresses.

We are unable to deliver to the areas listed below:

Area Zip Code Country
Faroe Islands
Greenland
100 to 999
3900 to 3999
Denmark
Denmark
Guadaloupe, Martinique
La Réunion, Guyane FranÇaise
Territoires d'Outre-Mer
97000 to 97999
98600 to 98999
France
France
France
Madeira
Azores
09000 to 09499
09500 to 09999
Portugal
Portugal
USA All USA