COOKIE POLICY

Last updated September 09, 2020



This Cookie Policy explains how American Golf (Trading) Limited ("Company", "we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our websites at http://www.americangolf.co.uk, ("Websites"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, American Golf (Trading) Limited) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):

Essential website cookies:

These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

Name:_guarantee_fpc
Purpose:This cookie relates to the record of financial policy. This is related to our financial services offering on the website.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:11 months 30 days

Name:buySAFE
Purpose:Buy safe is an independent shopping guarantee providing added protection for shoppers this enables users to read the badge and information about American Golf.
Provider:nsg.symantec.com
Service:__________
Country:United States
Type:server_cookie
Expires in:11 months 30 days

Name:__tlbcpv
Purpose:Used to record unique visitor views of the consent banner.
Provider:.termly.io
Service:Termly View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year

Name:__cfduid
Purpose:Used by Cloudflare to identify individual clients behind a shared IP address, and apply security settings on a per-client basis. This is a HTTP type cookie that expires after 1 year.
Provider:.americangolf.co.uk
Service:CloudFlare View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:30 days

Name:sid
Purpose:Used by Google to digitally sign and encrypt records of a user’s Google account ID and most recent sign-in time. This session cookie expires when a user exits the browser.
Provider:www.americangolf.co.uk
Service:Google View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:session

Name:PHPSESSID#
Purpose:Used by PHP to identify a current user's session. Its activity expires when a session is ended.
Provider:americangolfclub.onserro.com
Service:PHP View Service Privacy Policy
Country:United Kingdom
Type:server_cookie
Expires in:session

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.

Name:cq.anchor
Purpose:This cookie a commerce cloud browser cookie which tracks session and storage objects.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:html_session_storage
Expires in:session
Name:_uetvid_exp
Purpose:This cookie is in use by Google Tag Manager and contains the expiry date for the cookie with corresponding name.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:html_local_storage
Expires in:persistent
Name:cqcid
Purpose:Hashed ID for an un registered shopper
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:session
Name:__cq_seg
Purpose:Analytical cookies that support the personalisation of site content.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:30 days
Name:__cq_bc
Purpose:This cookie saves the click behaviour of the user ti present personalised recommendations across the website.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:30 days
Name:__cq_uuid
Purpose:This cookie is associated with predictive intelligence and is built on the demand-ware e-commerce platform.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:1 year 29 days
Name:tms_VisitorID
Purpose:This cookie is related to Fresh Relevance and is used to serve personalised experiences to users.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:1 year 6 months 12 days
Name:_hjIncludedInSessionSample
Purpose:Session Cam is a screen recording platform to understand more about user behaviour across the website.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:2 minutes
Name:uuid
Purpose:This cookie is related to Salesforce and enables to offer personalised experiences across the website.
Provider:.cquotient.com
Service:__________
Country:United States
Type:server_cookie
Expires in:1 year 29 days
Name:tms_wsip
Purpose:Fresh relevance cookie to enable us to target different experiences to users.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:30 minutes
Name:s
Purpose:Scarab Research is a research and development company which specialises in machine learning. This cookie supports the functionality of the website.
Provider:recommender.scarabresearch.com
Service:__________
Country:United States
Type:http_cookie
Expires in:session
Name:cdv
Purpose:Scarab Research is a research and development company which specialises in machine learning. This cookie supports the functionality of the website.
Provider:recommender.scarabresearch.com
Service:__________
Country:United States
Type:http_cookie
Expires in:1 year
Name:tuuid_lu
Purpose:This cookie is used as part of the Middleware software called Bid Switch and is used for functionality purposes.
Provider:.bidswitch.net
Service:__________
Country:United Kingdom
Type:server_cookie
Expires in:11 months 30 days
Name:ts
Purpose:This cookie is part of creative CDN and is used to send data from Salesforce to creative CDN
Provider:.creativecdn.com
Service:__________
Country:Poland
Type:http_cookie
Expires in:11 months 30 days
Name:hjViewportId
Purpose:This cookie is related to session storage and gives us information on how long a user session has been.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:html_session_storage
Expires in:session
Name:LastVisitedProducts
Purpose:This cookie sends data on when users last visited products. This data is used to populate carousels across the website
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:server_cookie
Expires in:2 months 30 days
Name:tuuid
Purpose:Middleware technology as part of Salesforce.
Provider:.bidswitch.net
Service:__________
Country:United Kingdom
Type:http_cookie
Expires in:11 months 30 days
Name:dwac_bcUeciaagZLnUaaac6IPwQ8HFg
Purpose:Country Switcher used to inform Salesforce which website the user is on and in which country.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:session
Name:__cq_seg
Purpose:This is a salesforce cookie to support with server management.
Provider:.cquotient.com
Service:__________
Country:United States
Type:server_cookie
Expires in:30 days
Name:u
Purpose:CDN (Content Delivery Network) cookie which allows images and files to be served on a CDN to support the speed and functionality of the website.
Provider:.creativecdn.com
Service:__________
Country:Poland
Type:server_cookie
Expires in:11 months 30 days
Name:ljt_reader
Purpose:Enables Lijit to recognize user browser or device when they return to their site or one of their partner’s sites.
Provider:.lijit.com
Service:Lijit Reader View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:11 months 30 days
Name:vidi
Purpose:Vimeo Cookie to track videos that are uploaded to the website.
Provider:.www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:16 years 8 months 21 days
Name:GPS
Purpose:A session cookie that registers a unique ID on mobile devices to enable tracking based on geographical GPS location.Expires after 30 minutes.
Provider:.youtube.com
Service:Youtube View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:30 minutes
Name:MR
Purpose:Microsoft MSN cookie. Used to measure the use of the website for internal analytics.
Provider:.bat.bing.com
Service:Microsoft View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:7 days

Analytics and customization cookies:

These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.

Name:cq.viewReco
Purpose:(Session Storage Object) contains the most recently viewed recommendations
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:html_session_storage
Expires in:session
Name:__cq_dnt
Purpose:This cookie is Demandware cookie and is to do with the Einstein functionality which offers the ability to provide a personalised experience to users.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:session
Name:_gaexp
Purpose:This cookie enables the website to carry a/b testing using Google Optimise.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:14 days
Name:cq.recoUUID
Purpose:This cookie relates to Salesforce and is used to track data across the website.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:html_session_storage
Expires in:session
Name:scarab.visitor
Purpose:This cookie captures data on visitor behaviour and passes that data into the Demandware platform.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:11 months 30 days
Name:dwsid
Purpose:This cookie secures the session through HTTPS and is related to Demandware the e-commerce platform.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:session
Name:scarab.profile
Purpose:This cookie relates to demandware and which products users have used. This data will be used to serve more relevant products across the website in a session.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:11 months 30 days
Name:_hjTLDTest
Purpose:This is a Hotjar cookie and is related to the tracking of users across the website for user research purposes.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:session
Name:_hjid
Purpose:This is the Hotjar cookie and tracks users when they visit the website for the first time.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:html_local_storage
Expires in:persistent
Name:_hjIncludedInPageviewSample
Purpose:This cookie is a Google page view cookie that tracks page view data across the website and then sends that data to Google Analytics.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:2 minutes
Name:dwpersonalization_63c09a9f1157220aa5907a0674902d13
Purpose:This cookie is a demandware personalisation cookie that delivers personalised experiences across the website.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:5 months 27 days
Name:_hjAbsoluteSessionInProgress
Purpose:This cookie is related to Hotjar and send session data back to the hotjar platform. It's used across the website to track session recording data.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:30 minutes
Name:_hjShownFeedbackMessage
Purpose:This cookie displays the Hotjar feedback tab to users across the American Golf website.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:1 day
Name:scarab.mayAdd
Purpose:This cookie is related to Emarys which is our ESP provider. We use this cookie to capture email address and to send personalised emails based on a users experience.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:session
Name:_hjid
Purpose:Hotjar is used to activate polls, surveys to gather on site research about users.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:11 months 30 days
Name:img
Purpose: This allows you to target the user across different inventory and data sources.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:pixel_tracker
Expires in:session
Name:cogpv/
Purpose:Intelli direct collect data to serve ad content to users.
Provider:www.americangolf.co.uk
Service:__________
Country:United Kingdom
Type:pixel_tracker
Expires in:session
Name:put
Purpose:EMX is used to deliver advertising and programmatic changes to the website based on user data.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:pixel_tracker
Expires in:session
Name:redir/
Purpose:Smart Ad Server is used to collect data on user behaviour in order to target the right advertising to users.
Provider:www.americangolf.co.uk
Service:__________
Country:Canada
Type:pixel_tracker
Expires in:session
Name:matomo.php
Purpose:Matomo Is an alternative analytics solution and is used for collecting data across the website.
Provider:www.americangolf.co.uk
Service:__________
Country:Netherlands
Type:pixel_tracker
Expires in:session
Name:Pug
Purpose:Pub Matic is an advertising technology company who empowers premium app developers and publishers to maximise their programmatic advertising.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:pixel_tracker
Expires in:session
Name:rtbhs
Purpose:The Outbrain pixel tracks different actions a reader takes on your website
Provider:.outbrain.com
Service:__________
Country:United States
Type:http_cookie
Expires in:30 days
Name:dw_dnt
Purpose:Controls client-side Javascript for commerce cloud tracking features (Analytics, Einstein, Active Data)
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:session
Name:obuid
Purpose:Holds the anonymous user's ID. Used for tracking user actions, such as clicks on the recommendations. Persistent cookie that is saved for 3 months
Provider:.outbrain.com
Service:Outbrain View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:2 months 29 days
Name:i
Purpose:Used by Yandex Metrica for identifying site users. This cookie exists for a period of 1 year maximum.
Provider:.openx.net
Service:Yandex Metrica View Service Privacy Policy
Country:__________
Type:server_cookie
Expires in:11 months 30 days
Name:_gid
Purpose:Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider:.americangolf.co.uk
Service:Google Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 day
Name:_ga
Purpose:It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years.
Provider:.americangolf.co.uk
Service:Google Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year 11 months 29 days
Name:_pk_ses#
Purpose:It tracks the pages requested by the visitor in a session for use by Piwik Analytics Platform. It last for 30 minutes. During this time the cookies keep the session active. Once they are inactive, the session is ended. However, the time can be changed.
Provider:www.americangolf.co.uk
Service:Piwik Analytics Platform View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:30 minutes
Name:MUID
Purpose:Sets a unique user id for tracking how the user uses the site. Persistent cookie that is saved for 3 years
Provider:.bing.com
Service:Bing Analytics View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year 24 days
Name:_dc_gtm_UA-#
Purpose:Google Tag Manager uses it to control how a Google Analytics script tag loads. This is a HTTP cookie whose data is deleted after a session.
Provider:.americangolf.co.uk
Service:Google Tag Manager View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 minute
Name:_pk_id#
Purpose:Enables collection of statistics on user visit to the website anonymously. Information collected include pages read, average time spent and the number of visits. The default validity of this cookie is 1 year.
Provider:www.americangolf.co.uk
Service:Piwik Analytics Platform View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year 27 days

Advertising cookies:

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Name:_uetvid
Purpose:This cookie is utilised by Microsoft Bing Ads and is a tracking cookie.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:html_local_storage
Expires in:persistent
Name:uuid
Purpose:This cookie is used to optimise ad relevance by collecting visitor data from multiple websites.
Provider:.mathtag.com
Service:__________
Country:Switzerland
Type:http_cookie
Expires in:1 year 27 days
Name:_uetsid
Purpose:This cookie is by Bing to determine which ads should be shown and when to the user.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:1 day
Name:_uetsid_exp
Purpose:This cookie is related to the Bing Advertising platform and will be used to capture a users experience in order to serve them the correct ad.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:html_local_storage
Expires in:persistent
Name:_uetsid
Purpose:This cookie is used for Microsoft Bing Ads and is used for advertising purposes.
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:html_local_storage
Expires in:persistent
Name:_uetvid
Purpose:This cookie is used for Microsoft Bing Ads and is used for advertising purposes.
Provider:.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:16 days
Name:targetcid7
Purpose:This cookie is used to to improve advertising for website visitors. It can redirect more relevant advertising to on site visitors.
Provider:.addlv.smt.docomo.ne.jp
Service:__________
Country:__________
Type:server_cookie
Expires in:1 year 11 months 29 days
Name:Rp
Purpose:This cookie part of the affiliate programme and enables us to serve ads on the Rakuten platform.
Provider:.rmp.rakuten.com
Service:__________
Country:United States
Type:server_cookie
Expires in:1 year 11 months 29 days
Name:um
Purpose:The company provides a technology platform to enable us to manage online third party advertising through the website.
Provider:.360yield.com
Service:__________
Country:Ireland
Type:http_cookie
Expires in:2 months 29 days
Name:tuuid
Purpose:The company provides a technology platform to enable us to manage online third party advertising through the website.
Provider:.360yield.com
Service:__________
Country:Ireland
Type:http_cookie
Expires in:2 months 29 days
Name:tuuid_lu
Purpose:The company provides a technology platform to enable us to manage online third party advertising through the website.
Provider:.360yield.com
Service:__________
Country:Ireland
Type:server_cookie
Expires in:2 months 29 days
Name:umeh
Purpose:The company provides a technology platform to enable us to manage online third party advertising through the website.
Provider:.360yield.com
Service:__________
Country:Ireland
Type:server_cookie
Expires in:2 months 29 days
Name:uu
Purpose:This cookie is used to support us with Facebook Advertising
Provider:.adscale.de
Service:__________
Country:Germany
Type:server_cookie
Expires in:11 months 27 days
Name:cookieJartestCookie
Purpose:This is a native advertising solution to support us in advertising retargeting.
Provider:sync.outbrain.com
Service:__________
Country:United States
Type:http_cookie
Expires in:16 hours 40 minutes
Name:dc
Purpose:This cookie is used for advertising purposes between Between Digital and the American Golf UK website.
Provider:.betweendigital.com
Service:__________
Country:Russia
Type:http_cookie
Expires in:9 years 11 months 28 days
Name:ut
Purpose:This cookie is used for advertising purposes between Between Digital and the American Golf UK website.
Provider:.betweendigital.com
Service:__________
Country:Russia
Type:server_cookie
Expires in:9 years 11 months 28 days
Name:ss
Purpose:This cookie is used for advertising purposes between Between Digital and the American Golf UK website.
Provider:.betweendigital.com
Service:__________
Country:Russia
Type:http_cookie
Expires in:9 years 11 months 28 days
Name:tuuid
Purpose:This cookie is used for advertising purposes between Between Digital and the American Golf UK website.
Provider:.betweendigital.com
Service:__________
Country:Russia
Type:http_cookie
Expires in:9 years 11 months 28 days
Name:vidi
Purpose:This is used for advertising purposes and is used to serve ad content to the right users at the right time.
Provider:.intelli-direct.com
Service:__________
Country:United Kingdom
Type:http_cookie
Expires in:16 years 8 months 21 days
Name:sidi
Purpose:Intelli-direct is used to serve advertising to the right users at the right time based on user behaviour.
Provider:.intelli-direct.com
Service:__________
Country:United Kingdom
Type:server_cookie
Expires in:30 minutes
Name:tu
Purpose:Adscale is a advertising retargeting platform which serves the right advertising to right users based on site behaviour.
Provider:.ih.adscale.de
Service:__________
Country:Germany
Type:http_cookie
Expires in:30 days
Name:dwanonymous_63c09a9f1157220aa5907a0674902d13
Purpose:Random ID used to identify an unregistered shopper
Provider:www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:5 months 27 days
Name:fr
Purpose:Used by Facebook to collect a unique browser and user ID, used for targeted advertising.
Provider:.facebook.com
Service:Facebook View Service Privacy Policy
Country:Ireland
Type:server_cookie
Expires in:2 months 29 days
Name:IDE
Purpose:Used to measure the conversion rate of ads presented to the user. Expires in 1.5 years.
Provider:.doubleclick.net
Service:DoubleClick View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:1 year 11 months 29 days
Name:tluid
Purpose:Set by Triplelift as a uniques user ID to collect anonymous information about the user browsing habits. Expires in 90 days.
Provider:.3lift.com
Service:Triplelift View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:2 months 29 days
Name:_gcl_au
Purpose:Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Provider:.americangolf.co.uk
Service:AdSense View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:2 months 29 days
Name:c
Purpose:Regulates synchronisation of user identification and exchange of user data between various ad services.
Provider:.bidswitch.net
Service:Bidswitch View Service Privacy Policy
Country:United Kingdom
Type:http_cookie
Expires in:11 months 30 days
Name:sync
Purpose:A session cookie used to show relevant ads to a user on a site based on their interests.
Provider:www.americangolf.co.uk
Service:Connexity View Service Privacy Policy
Country:United States
Type:pixel_tracker
Expires in:session
Name:PugT
Purpose:This cookie tracks when cookies were updated on the browser, in order to limit the number of calls to the server-side cookie store. Persistent cookie that expires in 30 days
Provider:.pubmatic.com
Service:Pubmatic View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:30 days
Name:ibbid
Purpose:Used by iBILLBOARD to collect information on a visitor. Expires in 16 years.
Provider:.ibillboard.com
Service:iBILLBOARD View Service Privacy Policy
Country:Czechia
Type:server_cookie
Expires in:11 months 30 days
Name:PUBMDCID
Purpose:This cookie stores an ID for the applicable PubMatic data center that is used to display an advertisement in the user’s browser. Expires in 30 days
Provider:.pubmatic.com
Service:Pubmatic View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:2 months 29 days
Name:csync
Purpose:Optimises ad display based on the user's movement combined and various advertiser bids for displaying user ads. It is also a HTTP cookie that expires in 1 year.
Provider:.smartadserver.com
Service:Smart AdServer View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year 29 days
Name:pid
Purpose:Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. Persistent cookie that expires after 13 months
Provider:.smartadserver.com
Service:Smart AdServer View Service Privacy Policy
Country:United States
Type:server_cookie
Expires in:1 year 29 days
Name:TestIfCookieP
Purpose:Used to identify new users and generates a unique ID for each user. Expires after 13 months.
Provider:.smartadserver.com
Service:Smart AdServer View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:1 year 29 days
Name:VISITOR_INFO1_LIVE
Purpose:YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider:.youtube.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:5 months 27 days
Name:KRTBCOOKIE_#
Purpose:Used by Pubmatic to correlate user IDs with those of their partners (such as demand side platform clients or other advertising technology companies). Pubmatic passes the information stored by the partner in this cookie to the partner when it is considering whether to purchase advertisements. This enables the partner to make better decisions about whether to display an advertisement to a site visitor
Provider:.pubmatic.com
Service:Pubmatic View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:30 days
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Purpose:Facebook tracking pixel used to identify visitors for personalized advertising.
Provider:.americangolf.co.uk
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Country:United States
Type:http_cookie
Expires in:2 months 29 days
Name:YSC
Purpose:YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider:.youtube.com
Service:YouTube View Service Privacy Policy
Country:United States
Type:http_cookie
Expires in:session

Unclassified cookies:

These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.

Name:sidi
Purpose:__________
Provider:.www.americangolf.co.uk
Service:__________
Country:United States
Type:http_cookie
Expires in:30 minutes

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you use Flash cookies or Local Shared Objects?

Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention and for other site operations.

If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).

Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at aftersales@americangolf.co.uk or by post to:

American Golf (Trading) Limited
1st Floor, Westbrook House, Westbrook Centre
Warrington, Cheshire WA5 8UH
United Kingdom
Phone: (+44) 1925 939 999

How do I track my order?

We ship all of our orders on fully trackable services. You will receive an email with a link to your tracking, as soon as your order is dispatched from our Distribution Centre. You can also see instructions on how to track your purchase by visiting our Order Tracking page here.

How do I return something?

We want to make shopping with us as easy as possible. Should you be dissatisfied with a purchase from the american golf website, you may return unused products in their original packaging and with any labels within 30 days of receipt for a full refund. If you choose to return your item(s) to one of our stores, please ensure that you take your confirmation email with you so that you receive the correct refund. Please note that orders paid for with PayPal or Amazon Pay, can only be returned in store for credit or exchange. For a refund to these payment types, your order must be returned to our Distribution Centre. For full details on how to return your purchase, please visit our Returns and Refunds page here.

What happens if I miss the couriers when they deliver?

To make your orders as secure as possible, all of our deliveries require a signature. If you miss the delivery of your order, the courier will attempt to deliver it to a neighbour. If this cannot be done, the courier will leave you a card informing you that a delivery has been attempted, with information about what will happen next. The courier may try to redeliver or another day, or you may be given options to choose new delivery options.

If you have any questions about the delivery of your order, our Aftersales team are there to assist you and can be contacted between 9am and 5pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays. Alternatively, they can be emailed on aftersales@americangolf.co.uk

I've made an error on my order - how do I change it?

If we have not begun processing your order for delivery, we are able to make changes to the products you have selected. Please contact our Aftersales team as soon as possible, between 9am and 5pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays by calling 01925 939 999

If we have started processing your order for delivery, unfortunately we are unable to make changes prior to shipping.

How do I cancel my order?

If we have not begun processing your order for delivery, we are able to cancel it and you will not be charged. Please contact our Aftersales team as soon as possible, between 9am and 5pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays by calling 01925 939 999

If we have started processing your order for delivery, don’t worry. Our returns policy allows goods to be returned up to 30 days after you receive your order, as long as they are unused and in their original packaging.