You can purchase a Gift Voucher either from our website or by visiting one of our many stores. Posted vouchers are shipped on our Standard 3-7 Working Day Service. Please see our Shipping and Delivery page for details and exclusions.
Emailed vouchers will usually be sent to the recipient within 2 hours of receiving your order confirmation. There may be occasional delays due to security checks and final payment approval. Please allow 24 hours for your voucher to arrive before contacting customer services.
Gift Vouchers are easy to purchase from us and work in the same way a regular order does. Simply select the price denomination you would like (prices can be viewed in the Voucher section of the site) and follow the quick, hassle-free checkout process. It’s so easy to do and will make the perfect gift for those relatives who are notoriously hard to buy for or a golf fanatic spouse!
Please note: You will be required to enter a delivery address, even if you have selected for your voucher to be emailed.
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Our Gift Vouchers can be redeemed both in-store and online, making it much easier to buy what you want, how you want.
We ship all of our orders on fully trackable services. You will receive an email with a link to your tracking, as soon as your order is dispatched from our Distribution Centre. You can also see instructions on how to track your purchase by visiting our Order Tracking page here.
We want to make shopping with us as easy as possible. Should you be dissatisfied with a purchase from the american golf website, you may return unused products in their original packaging and with any labels within 30 days of receipt for a full refund. If you choose to return your item(s) to one of our stores, please ensure that you take your confirmation email with you so that you receive the correct refund. Please note that orders paid for with PayPal or Amazon Pay, can only be returned in store for credit or exchange. For a refund to these payment types, your order must be returned to our Distribution Centre. For full details on how to return your purchase, please visit our Returns and Refunds page here.
To make your orders as secure as possible, all of our deliveries require a signature. If you miss the delivery of your order, the courier will attempt to deliver it to a neighbour. If this cannot be done, the courier will leave you a card informing you that a delivery has been attempted, with information about what will happen next. The courier may try to redeliver or another day, or you may be given options to choose new delivery options.
If you have any questions about the delivery of your order, our Aftersales team are there to assist you and can be contacted between 8am and 8pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays. Alternatively, they can be emailed on email@example.com
If we have not begun processing your order for delivery, we are able to make changes to the products you have selected. Please contact our Aftersales team as soon as possible, between 8am and 8pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays by calling 0151 224 7140
If we have started processing your order for delivery, unfortunately we are unable to make changes prior to shipping.
If we have not begun processing your order for delivery, we are able to cancel it and you will not be charged. Please contact our Aftersales team as soon as possible, between 8am and 8pm (GMT) on weekdays and 9am till 1pm (GMT) on Saturdays by calling 0151 224 7140
If we have started processing your order for delivery, don’t worry. Our returns policy allows goods to be returned up to 30 days after you receive your order, as long as they are unused and in their original packaging.